Microsoft Dynamics 365 Overview
Cloud-based ERP and CRM applications to boost profits and reduce costs
Microsoft Dynamics 365 overview
Microsoft Dynamics 365 is an innovative cloud-based enterprise software solution that brings ERP, CRM, and supporting business applications together as one streamlined product for a modern, simple, and unified experience. By applying intelligence to all forms of data, it enables organizations to:
Build personalized experiences across all client touchpoints – from consideration to purchase, by harnessing data and drawing actionable insights.
Hire the best talent by leveraging intelligent data and provide them with familiar productivity tools, actionable insights, and mobile work options to get them to give their best.
Anticipate and manage business needs better with processes made more intelligent thanks to artificial intelligence, machine learning, and predictive analytics.
Use data as a strategic asset to identify new market opportunities, innovate new business models, automate processes, and shift from hindsight to foresight.
Microsoft Dynamics 365 applications
Microsoft Dynamics 365 breaks down its various ERP and CRM functionalities into applications, which can be used individually or in seamless integration with others. It further provides various tools that help you do more with these applications. You have the flexibility to purchase these as and when you need them, either as individual business “solutions”, or as a bundle of apps known as a “plan”. Find below the various applications on offer:
Microsoft Dynamics 365: Enterprises versus SMEs
While there is no one size fits all for ERP or CRM solutions, the requirements of companies can be broadly classified by their size. For instance, a SME (small and medium enterprise) would generally require lesser functionalities than a larger enterprise and have a comparatively smaller budget.
Therefore, SMEs may not purchase an expensive ERP/CRM solution, where a majority of the features would not be utilized. Similarly, large enterprises may not opt for a solution which lacks functionalities for the business.
Understanding these broad differences in requirements, the solutions have been categorized by SMEs and large enterprises.
Microsoft Dynamics 365 for Enterprises
sa.global services
Our services portfolio enhances the value of your investments in Microsoft solutions, helping you realize process efficiencies, improve workforce collaboration with custom applications, and manage routine business operations at scale through the expertise of our consultants. Our Dynamics 365 Consultants offer a spectrum of services ranging from consulting and design customization to implementation and support.
Consulting Services
Migration Services
Implementation Services
Development Services
Managed Services
Why sa.global
CREDENTIALS
Member of
Microsoft’s Inner Circle
for ten years.
11-time winner
of the Microsoft Dynamics Partner
of the Year Award.
800,000+
Over 800,000 Microsoft Dynamics users supported worldwide
80+
Implemented Microsoft Dynamics in over 80 countries
30+
Over 30 years of experience in the Microsoft platform
25
Present in 25 countries across six continents
CLIENT TESTIMONIALS
“The project as a whole was delivered on time and under aggressive timeframes. sa.global pulled it out of the bag, they did not disappoint.”
Natasha TownsBusiness Applications Manager, Logicalis UK 
POWER PLATFORM CAPABILITIES
With sa.global, your Microsoft Dynamics 365 partner, you get access to several inhouse Microsoft Power Platform applications to boost your productivity. In addition, you can create new applications to suit your specific business needs by leveraging our skilled resources across DevOps, RPA, Artificial Intelligence, and Machine Learning among other platforms.
sa.global Power Apps
- Timesheet
Enables easy entry of work time, allowing for real-time monitoring of employees - WorkSafe
Allows pre-booking of seats, conference rooms, etc in office, to avoid conflicts in space reservation - HR Onboarding
Ensures remote working from Day 1 via virtual onboarding of new employees - Approvals
Simplifies the processing of otherwise complex approvals across business functions
INDUSTRY KNOWLEDGE
Over the last 30 years, we have worked with hundreds of companies across industries and geographies. This has given us an in depth understanding of the challenges that each industry faces and how to address them. By leveraging this knowledge, we offer several industry-specific add-ons that act as out-of-the-box solutions to address challenges without the need for excessive and expensive customizations.
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