Buying an ERP/CRM solution like Microsoft Dynamics NAV is for the long haul and it is important to know if there is a plan and a product roadmap to add new features over time.

Digital transformation is not a destination but a journey. Businesses have been on this journey for many years now and as new technological innovations become available, your business should be in a position to adapt them and customize them to suit your needs. ERP and CRM solutions are no exception.

Why the roadmap matters while selecting an ERP/CRM

The ERP or CRM solution you choose today should not only be the best-in-class solution to solve your problems today; it should be able to evolve with times, adding new features and functionality. The system should be agile enough to incorporate those changes and remain stable to ensure that the adoption process is not a major task in itself that can impact day-to-day operations.

The software solution should be agile to also incorporate the changes you would want to make in your business while adapting improved processes, adding new elements to the workflow, and adopting the best practices of your industry.

The selection process of an ERP/CRM solution therefore should also consider the following factors:

  • Does the company behind the software have plans to invest in the solution for the long run?
  • Is there a documented roadmap with monthly or quarterly updates offering new features?
  • Will the update process be relatively easy and can it be done without hampering the day-to-day operations too much?

Dynamics NAV has been through a long journey of improvements over the years and it important to understand that journey and find out what the future holds for this solution.

Roadmap of Dynamics NAV

Dynamics NAV was originally called Navision and the first version was released in 1995. At that time, it was meant to be an accounting system that was built for Windows 95.

A decade later, the solution was re-branded as Microsoft Dynamics NAV and was available for growing businesses across different industries. The solution helped businesses to streamline operations and break-down silos.

By connecting different business functions like sales, finance, and operations, and improving the reporting and analytical capabilities, businesses were able to make better use of their data and make informed decisions.

Is Microsoft Navision cloud based?

Microsoft NAV was originally built for an on-premise environment. Over the years, as the benefits of moving to the cloud became evident, the solution was adapted to the cloud. Businesses that deploy NAV have the option of hosting it on-premise, on the cloud, or a hybrid model where you keep all your critical data on your servers and deploy the rest on the cloud.

What is Microsoft Dynamics NAV called now?

In 2018, Dynamics NAV was rebranded as Microsoft Dynamics 365 Business Central. This was more than just a name change. The new solution is cloud-native and comes with a host of features for businesses that have outgrown NAV and want a future-ready solution that will not only meet their current needs but also help them stay competitive with new functionality added regularly.

What you can do with Microsoft Dynamics 365 Business Central

As the next step in the evolution of the ERP/CRM solution for growing businesses, Microsoft Dynamics 365 Business Central comes with a host of capabilities with which you will be able to:

  • Get real time insights from consolidated financial information
  • Derive better insights and make better decisions with data presented from Power BI dashboards
  • Streamline operations, especially accounts receivable, accounts payable, and month end close activity
  • Scale your business with ease and take advantage of surges in demand
  • Leverage the flexibility of the solution to adapt it to meet your business needs

Why choose as your Microsoft Dynamics 365 Business Central partner has been helping businesses for over 30+ years, with a 100% focus on Microsoft solutions. With a presence in 25 countries, implementation experience in more than 80 countries, and supporting over 600,000 Dynamics users worldwide daily, we have the product and the industry experience you need to ensure faster implementation that delivers on your business outcomes.

Our consultants have an average experience of over 14 years and we work directly with Microsoft engineers. The deep knowledge of the Microsoft solutions, global presence, and implementation experience has equipped our consultants to optimize the costs of implementation for our clients.

Have questions about implementing Microsoft Dynamics 365 Business Central or taking a step up and upgrading from NAV? Schedule a no obligation call with our consultants.