Should you postpone your AX upgrade to Dynamics 365? Are there any temporary fixes that can help? These are some of the questions businesses have while evaluating whether an upgrade right now is worth the effort.
After Microsoft ended mainstream and extended support for some of the older versions of Dynamics AX, some businesses chose a wait and watch approach… finding Microsoft Partners to support their systems and keep them running. While this can be a good short-term tactic, it can’t be a long-term strategy.
Continuing to use a legacy ERP system means that you will start to notice that the system is not functioning as efficiently as it used to. There are workflow delays and potential risks. The time to consider an upgrade is when you experience one or more of the following issues:
- The size of the business has increased with processes becoming more complicated, making it difficult for the legacy ERP system to catch up
- Increasing head count and remote collaboration is harder to manage
- Multiple customizations, third-party integrations, and connections that have been added over the years are taking their toll on the efficiency of the system
- New offices in different locations across the country and the globe are making it harder to keep track of activities and reporting
- The number of support tickets has been steadily rising and there are increasing downtime risks, especially with the partner finding it hard to meet your support needs